Frequently Asked Questions
Our website packages start from £250 for the Basic Plan — a clean, professional 4-page website including mobile responsiveness, basic SEO setup, Google My Business integration, and a contact form. Our Pro Plan starts from £1,199 and our Gold Plan from £1,999. For bespoke projects, custom web applications, or large e-commerce stores, we offer tailored quotes. Visit our pricing page for a full breakdown.
Most standard website projects are completed within 2 to 4 weeks from the point of brief approval and deposit payment. E-commerce stores and more complex builds may take slightly longer depending on the number of products and integrations required. We always provide a clear timeline upfront before any work begins — no surprises.
To kick things off we'll need a clear brief covering your business, target audience, and the goals for your website. You'll also need to provide your logo, brand colours, and any content (text and images) for the pages. Don't worry if you're not sure — we guide you through everything and can advise on content structure. A 50% deposit is required before work begins.
Absolutely. Once the final payment is made, full ownership of your website — including all files, code, and design assets — transfers completely to you. We build on WordPress, Shopify, and WooCommerce, meaning you're never locked into any proprietary platform. Your website is yours to keep, update, and move as you choose.
Yes — we offer three website care plans to keep your site secure, updated, and performing after launch. Our Essential Plan starts at £40/month and covers weekly backups, monthly updates, and 48-hour support response. Our Standard Plan at £65/month includes daily backups and 24-hour support, while our Premium Plan at £120/month offers hourly backups, real-time security scanning, and same-day support. All plans are rolling monthly with no long-term contract.
Yes — absolutely. We build all our websites on WordPress, Shopify, and WooCommerce, which all have user-friendly dashboards that allow you to update text, images, blog posts, and products without any coding knowledge whatsoever. Before we hand your website over, we provide a full walkthrough so you feel confident managing it yourself. And if you ever get stuck, our care plans include ongoing technical support so help is always just an email away.